Returns & Exchanges

At PLUSHSHOP, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn and tagged items. If your new piece isn't the perfect fit, our streamlined process makes exchanges and refunds quick and effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact and attached.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.